ICT Outsourcing Services
- We offer Service Desk Services across the complete spectrum – from basic IT help-desk to enterprise service desk solutions. This includes complete ticket life-cycle management, proactive alerts monitoring, IT security and identity and access management. Our IT help-desk services are now specializing in serving different industries, and their industry knowledge makes them familiar with specific issues a certain company faces. Clients often prefer IT help-desks that know their industry because this means faster problem resolutions.
- Due to the flexibility and startups trends, we have many kinds of IT help-desks designed on demand such as IT help-desk onsite on the basic of monthly, man-day or even tickets counted at the month end.